Privacy Policy
Last updated: February 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:
- Account information (name, email, password)
- Business information (store name, location)
- Video footage from connected CCTV cameras
- Device information and push notification tokens
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including processing video feeds through our AI detection system, sending you alerts about suspicious activity, and providing customer support.
3. Data Security
We implement industry-standard security measures to protect your data. All video transmissions are encrypted end-to-end, and we store your data on secure, encrypted servers with strict access controls.
4. Data Retention
Video footage is retained according to your subscription plan settings. You can configure retention periods in your account settings. Account data is retained until you request deletion.
5. Your Rights
You have the right to access, correct, or delete your personal data. You can also export your data or request a copy of all information we hold about you. Contact us to exercise these rights.
6. Contact Us
If you have questions about this Privacy Policy, please contact us at:
privacy@smartcashguard.com